Work with Metro Hobbies

We're super excited that you're looking at this page. 

We are currently looking for team members at our Melbourne CBD and Notting Hill retail store & distribution warehouse.  So who are we looking for? 

Its simple.  For our retail environments, we are looking for team members that are passionate about what they do and have an strong interest in emerging releases and trends.  Team members that want to share that passion with others, both in store and online. Team members that want to excel in their role; take responsibility of their field and make it great. Team members who are motivated.

So lets get straight into it:

Marketing Specialist (Full time or Part Time)

Notting Hill, VIC

As a Marketing Specialist, you will be responsible for developing, executing, and optimizing marketing campaigns across various channels, including social media, email, in-store promotions, and events. Your goal will be to drive brand awareness, increase customer engagement, and generate sales growth.

You'll work closely with the sales team to create compelling content, manage digital campaigns, and strengthen Metro Hobbies' position as Australia's destination for hobby enthusiasts.

Key Responsibilities:

• Develop and implement marketing campaigns that align with business goals and target diverse hobby audiences (model kits, RC, model trains, etc.).

• Manage and grow Metro Hobbies' social media presence (Facebook, Instagram, etc.) through creative content, engagement, and follower growth.

• Plan and execute email marketing campaigns, including product launches, sales promotions, and special offers.

• Collaborate with internal teams to create in-store promotional materials, digital ads, and website content.

• Monitor campaign performance and analyse data to make informed decisions and improve results.

• Support SEO and website optimisation initiatives.
  
  

• Stay up-to-date with hobby industry trends and competitor activity to identify opportunities for Metro Hobbies.

Requirements:

• Current knowledge of hobby products including tabletop gaming, model kits, trains, or related enthusiast categories is essential.
  
• 2+ years of experience in marketing, preferably in toy, gaming, or hobby retail environment or a related field.
  

• Strong understanding of Shopify, Tiktok, Google and Meta Ad management as well as Klayvio email marketing.

• Excellent communication and copywriting skills with attention to detail.

• Creative thinker who is adaptable and able to work in a fast-paced environment.
  

Why Join Us?

• We can structure the role to be part time or full time depending on your needs.

• Enjoy a dynamic role with room for creativity and innovation.

• Primarily based at our Notting Hill warehouse and store but heading into our Melbourne City store on a semi regular basis will enable you to keep in touch with our sales team & products

• Access to a wide range of hobby products and industry events. Did we mention staff discounts?

• Be part of a fun, passionate team in a leading hobby retail business.

Divisional Managers (Full time or Part Time)

Notting Hill & Melbourne CBD, VIC

We’re seeking an assistant retail divisional managers for our both our Melbourne CBD and Notting Hill retail stores.

You’ll work closely with the leadership team to help drive the successful operation of the division within the store and the business as a whole. You will lead by example and display the same exemplary attitudes and behaviours that is expected from everyone in the team.  You will have in-depth product knowledge on one the following divisions:

• Model Rail (including in-depth knowledge of DCC) - Melbourne CBD
• Tabletop Gaming - Notting Hill & Melbourne CBD
  

Your primary responsibility will be ensuring we maintain the best in-store and on-line customer experience possible, staying up to date with new releases and communicating this to customers. This includes, but certainly isn’t limited to, ensuring a high standard of customer service, merchandising, cleanliness, inventory control, managing store operations and guidance on website content.

Requirements

• An enthusiast or expert in your field.
• Able to deliver and maintain our exceptional customer service standards in store.
• Demonstrated leadership skills with the ability to plan, prioritise, delegate, develop and motivate staff.
• Excellent communication skills and ability to build a rapport with customers.
• Strong organisation and problem-solving skills.
• Merchandising skills and a high level of attention to detail.
• Ideally you have previous experience in a retail management position.
• Strong IT and MS Excel skills is essential.
• Comfortable communicating to customers both in store & on-line.
• And most importantly you’re just as passionate as we are about hobbies!

How to Apply

If you would be interested in joining the Metro Hobbies team as a permanent part time or even full time team member, and have a passion for hobbies and knowledge in any of the areas listed above, we'd love to hear from you.  Feel free to send David an email to careers@metrohobbies.com.au including a covering letter and your resume and don't forget to tell us about your hobby!