Metro Hobbies respects the privacy of the personal information of visitors to this website and is bound by the Commonwealth Privacy Act 1988 and its National Privacy Principles.

When referring to “personal information”, we refer to all information which identify you as an individual, or from which your identity can be reasonably ascertained. Your name, address and phone number are examples of personal information.

This Website Privacy policy explains how personal information will be treated as you access and interact with the Website. Any change to this Privacy Policy will be announced and published online here for instant reference.

In addition to the Website Privacy policy, there may also be specific and additional privacy provisions that apply to certain sections of the website – please read and consider these wherever they appear. In the event of any inconsistency between this policy and the specific provisions, the specific provisions will apply.

How Metro Hobbies will collect personal information

We may collect personal information about you, such as:

  • Your name, address, telephone numbers, e-mail address, credit card details and driver's license details when purchasing goods or services;
  • Information to enable you to subscribe to email newsletters;
  • Information for us to respond to questions about our products and services, and may be by telephone;
  • Information from third parties such as our related companies, credit reporting agencies or representatives.

This information may be collected by us and by our third party service providers who assist us in operating the website and for anti-fraud verification. This may be collected when:

  • You open an account with us;
  • You collect and item using our contactless click and collect process;
  • You register to provide us the information for online purchases;
  • You order goods or services either by fax, telephone, email or via this website; or
  • You submit questions or submit feedback about our website.

How your personal information will be used and disclosed

We may use or disclose personal information that we collect about you on this website:

  • For the purposes for which it was collected, such as securing a transaction and delivering products or services to you.
  • Where you have consented to the use of disclosure.
  • To email you newsletters or other updates (if you have requested to receive them). You may unsubscribe by using the unsubscribe feature set out in the email or contact us directly.

Metro Hobbies may disclose your personal information to third party organisations including:

  • Government authorities or agencies and other organisations as required or permitted by law;
  • Credit providers and credit reporting agencies;
  • Professional advisers and contractors of Metro Hobbies;
  • Related companies of Metro Hobbies; and
  • To other parties, when you have given your consent.

How your personal information will be secured

We take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.

We cannot ensure the security of any information you send to us or receive from us online such as emails. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security in our possession.

External Links

Metro Hobbies is not responsible for the privacy practices of sites that are linked to this site via hyperlinks.

Further information may be obtained at

Advertising opt out

When visiting Metro Hobbies website, third parties may place cookies on your browser for targeted advertising purposes. To opt out of targeted advertising, some available third-party opt-out tools include: the Digital Advertising Alliance, the Network Advertising Initiative, and the European Interactive Digital Advertising Alliance (Europe only). On ads served to you, click the logo of the provider (eg: AdChoices) positioned with the ad to learn more about interest-based advertising, who served the ad, and manage your ad options. You can also opt out of seeing personalised ads using the NAI opt out tool here.

Digital Advertising Alliance:

Network Advertising Initiative:

European Interactive Digital Advertising Alliance (Europe only):

NAI Opt Out: